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Our Thought Leadership
Strengthen your long-term strategies by incorporating macro trends and broader industry insights. In our blogs we share our perspectives on various aspects of the Consumer Experience Journey plus other topics to enhance your decision making.


Stop Funding the 'Average' Consumer. They Don't Exist.
Stop funding a consumer who doesn’t exist. The “average” target profile is a statistical compromise that masks real differences in income, behavior, and value perception. In a fragmented, high-scrutiny market, this misalignment is quietly eroding ROI – shifting growth to private label, insurgents, and premium niches built for real segments.
uzmakrauf
Jun 47 min read


The Brand Barbell: Why the Middle Is Eroding
For CPG & Consumer Electronic brands, retail space is no longer a contest between big legacy brands. It's now shaped by two structurally advantaged forces – the retailer's private label and the hyper-specialized insurgent – with the legacy middle squeezed between them. Here's why the brand barbell is reshaping the shelf, the data asymmetry behind every JBP, and the audit to run before your next one.
uzmakrauf
Apr 308 min read


How Brands Earn Retailer Partnership Status
Deloitte finds 90% of retailers want stronger brand collaboration – yet most CPG and CE brands show up to buyer meetings with the wrong briefcase. The gap isn't data. It's translation: connecting consumer motivation, shopper behavior, and retailer economics into a growth plan that earns strategic partner status. This article breaks down what retailers are actually evaluating, what it costs brands who miss it, and how winning organizations close the gap.
uzmakrauf
Apr 29 min read


The CPG Consumer Journey Has Shifted. Has Your Investment Model?
Since 2020, cumulative grocery price increases of ~30%, the rise of $60B+ retail media, and mainstreaming of Gen AI have permanently reshaped how consumers discover, evaluate, and buy CPG products. True brand loyalty has fallen to 29%. Yet most CPG organizations still invest using legacy funnel assumptions. This report maps what's changed across every phase of the consumer journey – and what it demands of brands competing for choice, loyalty, and lifetime value.
uzmakrauf
Mar 814 min read


The Consumer Electronics Journey Has Shifted. Has Your Investment Strategy?
How consumers discover, evaluate, and buy consumer electronics has permanently shifted. Only 25% stay loyal to a single CE brand. Under 10% visit manufacturer websites. And 74% of loyalty is built post-purchase – a phase most CE brands systematically underfund. With pandemic-era devices now entering replacement cycles, the brands that align investment to how consumers actually decide will capture that demand. This report maps what's changed across every journey phase.
uzmakrauf
Feb 228 min read


2026 Macro Trends: Five Divergences Brands Must Navigate
The 'average' consumer is a deceptive baseline. In 2026, a K-shaped divergence has split consumers, retailers, and brands into two accelerating extremes – while the undifferentiated middle shrinks. This report analyzes five macro-trend divergences impacting CPG and Consumer Electronics: macroeconomic asymmetry, the new consumer calculus, unified commerce, the barbell marketplace, and technology's new rules. With 29 data sources and sector-specific strategies.
uzmakrauf
Jan 2116 min read
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